Frequently Asked Questions (FAQ) - Shop Selfmade Creations
- Shop Selfmade Creations is an online marketplace that offers a curated selection of unique and handcrafted items. Our platform connects talented artisans and creators with individuals who appreciate one-of-a-kind, self-made products.
- To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details to complete your purchase.
- We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer secure payment options such as PayPal.
- Once an order is placed, it enters our processing system immediately. Therefore, modifications or cancellations may not be possible. Please double-check your order before confirming your purchase.
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this information to track the status and delivery of your package.
- We offer exchanges or store credit within 7 days of the purchase date. Please review our detailed Return Policy for more information.
- Yes, we do offer international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our Shipping Policy for more details.
- Yes, the majority of our products are handmade by talented artisans. Each item is unique, and slight variations may occur, adding to the charm of the product.
- You can reach our customer service team via email at [email protected] or by using the contact form on our Contact Us page. We aim to respond within 24-48 hours.
- Yes, we welcome wholesale inquiries. For more information, please contact us at [email protected].
If you have any additional questions or require further assistance, don’t hesitate to reach out to our customer service team. Thank you for choosing Shop Selfmade Creations!
