Welcome to Selfmade Creations! We strive to make your shopping experience as seamless and enjoyable as possible. Below, you’ll find information about our store systems and processes.

1. Ordering Process

1.1 Browse and Select

Discover our unique self-made creations by browsing through our product categories. Select your desired items and add them to your shopping cart.

1.2 Shopping Cart

Review your selected items in the shopping cart. Here, you can update quantities, remove items, and apply any applicable promo codes. Once satisfied, proceed to checkout.

1.3 Checkout

During checkout, provide your shipping information and select your preferred payment method. Review your order summary and confirm your purchase.

2. Payment Methods

We offer a variety of secure payment methods. Your payment information is encrypted and processed securely.

For more details, please refer to our Payment Methods page.

3. Order Confirmation

After completing your purchase, you’ll receive an order confirmation email with details about your order, including a unique order number. Please keep this information for your records.

4. Order Processing

4.1 Order Fulfillment

Our team works diligently to process and fulfill your order promptly. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

4.2 Custom Orders

For custom-made items, we’ll provide you with an estimated production time and keep you updated on the progress of your order.

5. Shipping

We offer reliable shipping options to deliver your order to your doorstep. Shipping times may vary based on your location and the shipping method chosen during checkout.

For more information, please refer to our Shipping Policy.

6. Returns and Exchanges

If you’re not completely satisfied with your purchase, please review our Return and Exchange Policy for information on how to initiate a return or exchange.

7. Customer Support

If you have any questions, concerns, or need assistance, our Customer Support team is here to help. Feel free to reach out via email or our online contact form.

Thank you for choosing Selfmade Creations! We appreciate your support.