Shipping Policy

1. Processing Time:

• Orders are typically processed within 1-3 business days. Please note that processing time may be extended during peak seasons or promotional periods.

2. Shipping Rates:

• Shipping rates are calculated based on the weight of the items and the destination. You can view the shipping costs during the checkout process before confirming your purchase.

3. Domestic Shipping:

• We offer standard and expedited shipping options for domestic orders. Standard shipping generally takes 3-7 business days, while expedited shipping takes 2-3 business days.

4. International Shipping:

• We do offer international shipping. International shipping times vary based on the destination and local customs processing. Customers are responsible for any customs duties or taxes incurred upon arrival.

5. Local Pickup:

• For customers who prefer to pick up their orders locally, we offer a convenient local pickup option. During the checkout process, you can select the local pickup option, and we will provide details on the pickup location and schedule.

6. Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. For local pickup orders, you will receive notification when your order is ready for pickup.

7. Shipping Providers:

• Our primary carriers include USPS, UPS, and FEDEX. Local pickup orders will be prepared for collection at our designated pickup location.

8. Shipping Restrictions:

• Some items may have specific shipping restrictions due to their size, weight, or materials. Please review product details for any special shipping considerations.

9. Delivery Address:

• It is the responsibility of the customer to provide accurate and complete delivery information for shipped orders. For local pickup, ensure you have the correct pickup location details.

10. Delays and Force Majeure:

• While we strive to meet our shipping estimates, unforeseen circumstances such as weather events, natural disasters, or other external factors may cause delays. We appreciate your understanding in such situations.

11. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. For local pickup, please bring your order confirmation and identification when collecting your items.

12. Shipping Updates:

• We will keep you informed of any significant delays or issues with your shipment. For any shipping-related inquiries, please contact our customer service team at [email protected].

13. Shipping Policy Updates:

• Shop Selfmade Creations reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting to our website.

If you have any questions or concerns regarding our shipping policy, including local pickup options, please feel free to reach out to our customer service team. Thank you for choosing Shop Selfmade Creations!